Shipping policy
Shipping Policy
Last updated: October 2026
We use Royal Mail to send all orders and aim to dispatch as soon as possible after your order is received. The following delivery options, rates, and timescales apply to orders placed on itallbeginswithyou.co.uk.
Where we deliver
We currently deliver to:
- United Kingdom (England, Scotland, Wales, Northern Ireland)
- Guernsey
- Jersey
- Isle of Man
- Republic of Ireland
We do not currently ship outside these territories. If you are based elsewhere and would like to enquire about delivery, please contact us at itallbeginswithyou21@gmail.com before placing an order.
UK, Guernsey, Jersey & Isle of Man
| Service | Cost | Estimated delivery |
|---|---|---|
| Standard delivery | £3.50 | 2–4 business days |
| Express delivery | £6.99 | 1–2 business days |
| Free standard delivery | Free on orders of £20 or more | 2–4 business days |
Delivery estimates are calculated from the date of dispatch, not the date of your order. Orders are processed on business days (Monday–Friday, excluding UK public holidays).
Republic of Ireland
| Service | Cost | Estimated delivery |
|---|---|---|
| Standard delivery | £5.50 | 3–5 business days |
| Free standard delivery | Free on orders of £40 or more | 3–5 business days |
Delivery estimates are based on Royal Mail international transit times and are not guaranteed. Occasional delays may occur due to customs or postal processing. Please contact us before ordering if you need a specific delivery date.
Processing times
We aim to dispatch all orders as soon as possible after payment is confirmed. During busy periods or around public holidays, there may be a short additional processing delay. You will receive a dispatch confirmation by email once your order has been sent.
Order tracking
Tracking information is available depending on the Royal Mail service selected at checkout. If your order includes tracking, your tracking reference will be included in your dispatch confirmation email. If you have not received a dispatch email or need help locating your tracking information, please email us at itallbeginswithyou21@gmail.com with your order number.
Delayed or missing orders
Delivery estimates are not guaranteed. If your order has not arrived within the estimated timeframe, please allow an additional 2–3 business days before contacting us, as postal delays can occasionally occur. If your order is significantly delayed or appears to be lost, email itallbeginswithyou21@gmail.com with your order number and we will investigate with Royal Mail on your behalf.
Address changes
If you need to amend your delivery address after placing an order, please email itallbeginswithyou21@gmail.com as soon as possible, including your order number and the correct address. We will do our best to update the address before dispatch, but we cannot guarantee changes can be made once an order has been processed. We are unable to redirect parcels after they have been handed to Royal Mail.
Damaged, defective, or incorrect items
Please inspect your order carefully when it arrives. If anything is damaged, defective, or incorrect, contact us at itallbeginswithyou21@gmail.com as soon as possible with your order number and, where possible, a photograph of the issue. We will assess the matter and make it right. For information on returns and refunds, please refer to our Refund Policy.
Contact us
For any shipping or delivery enquiry, please get in touch:
- Email: itallbeginswithyou21@gmail.com
- Phone: 07508 275691
We aim to respond to all enquiries within 1–2 business days.